THE ESCAPE STUDIO, LLC
Terms and Agreement
Thank you for choosing the Escape Studio, LLC as your service provider.
This SERVICE AGREEMENT (hereafter referred to as “Agreement”) is made and entered in to as of (DATE) by and between (GUEST NAME) (hereafter referred to as “Guest”) whose address is (GUEST ADDRESS) and The Escape Studio, LLC (hereafter referred to as “The Escape Studio”) whose address is 2700 Lake Olympia Parkway, Missouri City, TX 77459. In consideration of the mutual covenants herein contained and, intending to be legally bound hereby, the Guest and The Escape Studio agree as follows:
The Guest hereby engages The Escape Studio to provide services described herein under “Scope and Manner of Services” The Escape Studio hereby agrees to provide the Guest with such services in exchange for consideration described herein under “Payment for Services Rendered.”
SCOPE AND MANNER OF SERVICES
The services to be rendered by The Escape Studio on the day of your appointment will be the pre-selected services that have been agreed to on the client questionnaire.
PAYMENT FOR SERVICES RENDERED. All appointments are booked upon receipt of a valid credit and/or debit card to reserve your appointment time. The full amount due will be debited from your account upon completion of services if an alternative mode of payment is not specified by you. A confirmation receipt will be emailed to you upon booking, and a payment confirmation will be provided upon receipt of the full payment. Payments can be made online at or onsite at The Escape Studio via cash or credit cards.
CANCELLATION & REFUNDS. Due to the pre-planning involved in the process of preparing for our guests, the loss of availability and subsequent loss of revenue incurred, cancellations must be received 24 hours prior to the time of the Guest's appointment to receive a full refund of payment for services requested (or to avoid being charged the full cost of services if services were reserved by verified credit/debit card). For cancellations made after the 24-hour period, the Gust will be issued a 50% refund of payments made (or be charged 50% of total cost of services if services were reserved by verified credit/debit card). “Date Nights” and “The Great Escape” require 48 hours' notice of cancellation to receive a full refund of payments made (or to avoid being charged the full cost of services if services were reserved by verified credit/debit card). The Guest must receive a verbal or email confirmation of your cancellation for it to be valid.
LIMITED LIABILITY. Any allergies the Guest may have should be reported by the Guest to staff of The Escape Studio prior to the appointment date, and the Guest agrees to release The Escape Studio, all employees, and agents from liability for any allergies or complications due to allergic reactions. The parties to this Agreement specifically agree that, any damages arising from or related to the provision of the services rendered under this Agreement cannot be readily ascertained by any pecuniary standard, the damages shall be limited to an amount equal to the amount paid made pursuant to this Agreement. Under no circumstances shall either party be liable to the other party or any other person or entity special damages, incidental damages, consequential damages, or exemplary or punitive damages.
ADDITIONAL SERVICE FEES. Fees are only applicable if agreed upon by both the Guest and The Escape Studio and will apply if any services are rendered not expressly listed in the “Scope and Manner of Services” section of this Agreement and may be done so verbally on the event date only. Payment of all additional fees are due at the completion of services rendered on the event date.
AVAILABILITY. If the Escape Studio is unable to perform to the guidelines of this Agreement in the unlikely event of severe medical, natural, or other emergency, every effort will be made to reschedule the appointment at the Guest’s convenience. If a rescheduled appointment date is not found, responsibility and liability is limited to the return of all payments received, and The Escape Studio shall have no further liability.
SATISFACTION GUARANTEE. Services will be completed to the Guest’s satisfaction but is not to exceed allotted Agreement time. Ample time is given for each service upon booking. Acceptance of the services provided by The Escape Studio is acknowledgement by the Guest that services were rendered to his / her satisfaction.
MISCELLANEOUS. This Agreement sets forth the entire agreement between the parties and may not be amended, altered, or modified except in writing and signed by both parties. This Agreement will be governed by and construed in accordance with the laws of Texas without regard to the principles of conflicts of law. In any action or proceeding involving a dispute between the Guest and The Escape Studio arising out of this Agreement, the prevailing party will be entitled to receive from the losing party reasonable attorney’s fees. If any provision or provisions of this Agreement shall be held to be invalid, illegal, unenforceable or in conflict with the law of any authority, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. By signing this Agreement, the Guest and The Escape Studio agree to all terms and conditions stated in this Agreement and is not valid until signed by both parties.